Assistant Sales Manager
Summary
An enthusiastic individual who understands the need to be proactive at work and also to be aligned with the organization’s
objectives and directions, so as to be productive and efficient. A problem solver who takes ownership of his given role.
One who can work with minimal supervision, easily adaptable, and has years of experience in business development,
particularly in the shipping/logistics and Oil & Gas industries. A team worker and one who can adapt easily to a new
environment. Has experience in managing a small team of workers as well. Believe in empowering and aligning team
members’ directions with the company’s directions, so as to achieve the goals of the corporation.
Skills
Spoken Languages
- English (fluent/good working knowledge),
- Good in Chinese listening/speaking ( Mandarin ),
- Thai (very basic)
Education
Graduation Date: 2009
Bachelor’s Degree of Finance
Major : Business (Finance)
Institute/University : SIM University, Singapore
Grade : Grade B (Grade 3.86 out of 5)
Graduation Date: 2001
Diploma of Computer Science/Information Technology
Major : Networking
Institute/University : Ngee Ann Polytechic, Singapore
Grade : Grade B
Certification
Advance Certificate in Theology (2004)
Insurance Module M5
Insurance Module M9
Experience
Oct 2011 – Jan 2013
1. KTL Offshore Pte Ltd
KTL Offshore Pte Ltd operates one of the largest and most professional rigging facilities in the world. Over 6,000 tons of
steel wire rope is kept in inventory, while heavy lift slings of up to 24″ in diameter are within manufacturing capability –
the largest wire rope slings in the World. With the head office in Singapore, a large fabrication facility in the Middle East
and an office in Indonesia, KTL Offshore truly is ‘Your Global Wire Rope, Rigging and Mooring Partner’.
Position Title (Level) : Asst. Sales Manager (Manager)
Specialization : Sales – Corporate
Role : Management
Industry : Offshore / Ships Supplies
Monthly Salary : THB 146,250 (SGD 5850)
Achievements :
– Endorsed and acknowledged by management for the valuable contribution to the company (Testimonial from Sales
Director is available upon request)
– Recover a few dormant accounts and improve their sales contributions to the company, e.g. Miclyn Express Offshore
from less than SGD50,000 in the previous year to more than SGD500,000 in the year that I managed their account
– Another example would be Teras Offshore, where their sales contributions to the company were more than doubled
through relentless rapport building and client servicing techniques
– Expanded market share by securing projects from 2 different overseas clients in Malaysia, Alam-Swiber Offshore & Alam
Maritim Resources, with order value of SGD500,000 and SGD650,000 respectively for their offshore contruction project
and new-builts
– Despite cost cutting measures, in terms of inventory, taken in the year 2012, our sales division was still able to
revenue by more than 15%, which kept us in the top 3 spots within the wire ropes and rigging suppliers industry in
Singapore
Work Description :
– Develop and plan sales strategies through aggressive sales and marketing activities to achieve profitability goals
– Market research for market information & development, both existing products/services as well as new services
– Foster strong business relationships with existing corporate accounts and ensure consistent business follow ups
– Responsible to maintain close relationship with existing customers
– Actively source for new clients, new prospects and explore new business opportunities for full company’s product range
– Responsible to carry out product promotions to market company’s products and capabilities
– Coordinate development of all aspects of quotations and proposals
– Maintain customer relationship through after sales service
– Keep abreast of the latest development in technology and changing customers’ requirements and expectations
– Coach and manage sales team to ensure targets are met on a monthly, quarterly and yearly basis
– Manage a team of sales executives and sales coordinator, to ensure timely quotation and quality services and after-sales
services are rendered to clients
Nov 2009 – Sep 2011
2. Germaxco Shipping Agencies Pte Ltd
Germaxco Shipping Agencies Pte Ltd is a reputable multi-discipline logistics Group, with capabilities in sea, land and air
freight that span diverse logistic needs across many industries. They are experienced and equipped to handle general
cargo as well as cold storage and hazardous chemicals, and they move fast with their own fleet, prime movers and
container haulage expertise. Germaxco Shipping Agencies Pte Ltd is a one-stop total logistics solutions provider.
Position Title (Level) : Sales Manager (Manager)
Specialization : Sales – Corporate
Role : Management
Industry : Transportation / Logistics / Freight Forwarding
Monthly Salary : THB 125,000 (SGD 5000)
Achievements :
– Achieved my sales target within 2 months where the norm is about 6 to 9 months, and was exceeding my sales target
every month thereafter (Average Sales Revenue: SGD70,000 per month, Average Net Profit: SGD10,000 per month)
– Recruited a salesman and guided him to success as well. His average sales revenue was SGD160,000 per month with
average net profit at SGD13,000 per month
– Highly favoured by Chairman & Founder, Mr Joe Png, due to my high work rate and positive work ethic and attitude
– Promoted from Asst. Sales Manager to Sales Manager with one year
– Was invited to join the management team to contribute ideas and strategies towards the long term growth of the
company
– Implemented a few work processes improvements in the company, so as to increase its efficiency in some of the
processes, e.g. a centralized base for all the various pricing from our suppliers
Work Description :
– Ensure sales targets & teams goals are achieved through effective sales and marketing strategies of services offered
– Design marketing and sales programs to be in line with overall marketing & sales goals
– Market research for market information & development, both existing products/services as well as new services
– Build strong rapport with existing base of customers
– Expand on existing customers base by securing new accounts through cold calling and networking sessions
– Identify and recruit personnel who have a hunger to succeed and to work towards being an entrepreneur
– Maintain strong working relationships with our suppliers to ensure higher level of competitiveness in terms of better
pricing and service from them
– Involvement in regular S-Class (Service Class) meetings to improve both our internal processes to ensure great
efficiency and morale, as well as to improve on our services to our clients
– Manage and empower team members to achieve reasonable productivity and efficiency goals
May 2007 – Oct 2009
3. Evergreen Shipping Agency Pte Ltd
Evergreen Shipping Agency Pte Ltd is an agent for Evergreen Line, one of the top 5 container shipping companies in the
World. They operate vessels to transport containers around the World.
Position Title (Level) : Marketing Officer (Junior Executive)
Specialization : Sales – Corporate
Role : Sales Executive
Industry : Shipping (Container)
Monthly Salary : THB 75,000 (SGD 3000)
Achievements :
– Improved TEU (Twenty-foot equivalent unit) contribution from several key accounts, e.g. Ngo Chew Hong Edible Oil,
where their support in terms of TEU grew from about 5 TEUs per week to about 30-40 TEUs per week
– Secured a project cargo shipment from Griffin Kinetic (More than 25 units of 20’ & 40’ flat racks over a few weeks to
Manila North)
Work Description :
– Preparation of market review and survey reports to the management
– Meeting of sales target given by management
– Build on business relationship with our existing clients
– Expand on existing customers base by securing new accounts
– Prepares and reviews contracts, proposals, and vendor agreements of transport related for legal correctness, price, and
term of payment. Also, renegotiate existing contracts when possible.
– Maintain close rapport with competitors, so as to have an updated information of the current business climate and other
important market happenings
– Investigate and provide prompt responses to internal and external customer requests and complains.
– Build strong internal relationships, e.g. with principals, so as to ensure smooth working process and better support in
terms of competitive pricing
Apr 2005 – May 2007
4. Creative Technology Ltd.
Creative is now well recognised as a global leader for product innovation in the audio and PDE segments, offering
consumers a complete, high quality digital entertainment experience through Creative’s hardware, software applications
and services. Finding the perfect balance between form and function, Creative strives for every product to be a sensory
feast for the eyes and ears.
Position Title (Level) : Customer Care Advisor/Technical Support (Junior Executive)
Specialization : IT/Computer – Hardware
Role : Customer Support Executive
Industry : Computer / Information Technology
Monthly Salary : THB 47,000 (SGD 1880)
Work Description :
– Provide technical support to end-users.
– Ensure maximum customer satisfaction amongst our customers.
– Manage incoming technical contact to provide timely.
– Perform 1st level analysis, resolution, data logging, troubleshooting, monitoring and tracking of support call.
– Ensure that critical issues are managed proactively and/or escalated to expedite timely resolution.
– Research on solutions for products’ issues.
– Create articles to document the research and its solution.
– Provide before and after sales support to end-users in Americas.
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