• Leadership • Mentoring • Staff Management • Team Building • Training/ Development • Customer Relations • System/ Process Improvements • Problem Solving • Supply Base Management •Strategic Quality Plan

• Quality Assurance Manager -EMS (OEM & ODM) Industry –9+ Years Exp

• English,
• Fluent in Thai

2000                   Bachelor of Electronics Science from Madurai Kamaraj University, India

2004                   Master of Computer Application from Adhiprasakthi Engineering College, Madras University, India.

2009                MS – TOTAL QUALITY MANAGEMENT@kuvempu university, India.

The Highland Group, CFL-USA                                                        Since Jan’ 2013-Till date

Sr. Quality Consultant.

Client :- Flextronics –Singapore

Responsible for overall production, process and product quality within the company and Day-to-day implementation, maintenance and development of the QMS & ISO on site, to ensure quality, safety and legal standards are met.

1.      Setting up Quality Target

2.      Reviewing and updating procedures

3.      Maintaining and following quality documentations

4.      Formulating Test Plans

5.      Implementing Control systems.( SPC,  DOE, FMEA,The 7 statistical tools, 8D , ICAR–

6.      Focus on processes / improvement plans-Systematic measurement  ,Excellence teams ,Cross-functional process management

7.      Reporting on the performance of the production, Quality & QMS to the senior management 

8.      Meeting customer requirements

9.      Reducing development cycle times

10.  Just in time/demand flow in production

11.  Team Improvement

12.  Reducing product and service costs

13.  Developing quality plan and organization to facilitate improvement

14.  production Line management

15. Setting quantified goals and benchmarking

Johnson Electric international Ltd., Hong Kong.                             Since Feb’11-Dec 2012

Quality Assurance Manager  

Job Responsibilities

Þ      Managing over all quality assurance and control systems for AC-DC Motor-PCBA, including SMT, production process, incoming-supplier Management, and outgoing process’s according to ISO13485, TS-16949, OSHAS18000, ISO9001, ISO14001, IEC&IPC standards.

Þ      Responsible for all Incoming & Out going Quality, In Process QC, Supplier QE, QA, and quality System functions for APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), CEO Walkthroughs, internal and external Audit Facilitating, Benchmarking, Charting /Graphing/Control Plans, Conducting Supplier Audits- corrective and preventive actions, Incoming Inspection, Issuance of  8D, CAR for non-conformance, In-Process Inspection, DOE (Design of Experiments), FMEA (Failure Mode Effect Analysis) and Field Returns, Policy & Procedure Development, Process Capability, Product Acceptance, Reliability Testing, Product Testing & Measurement, Statistical Process Control (SPC) ,Statistical Data Analysis, TQM (Total Quality Management) / Continuous Improvement activities.

Þ      Responsible for Quality System and Process improvement activities and QMS STANDARDS Certifications TS16949, ISO 14001, OHSAS 18001, quality tools – TQM,TPM and Kaizen, Crossby, Lean Six Sigma, CSR, EICC, OEE,DOE, SPC, FMEA, 5M,5S,DET, PDCA,MSA, RMA.

Þ      Responsible for follow up and control overall DPPM and for Scrap rate reductions and to release weekly, Monthly KPI reports-CoPQ, overall PPM, FPY, Scrap, ICAR, PAR, 8D CLCA etc., to top management. (Achieved the target.)

Þ      Responding to customer comments on technical, quality issue & publishing quality indices & maintaining customer relationships with skills in knowledge transferring to internal and external clients.

Þ      Mentoring, driving and training a team comprising of 16 Engineers with skills in knowledge transferring to team – Training, Team Facilitating, and creating quality mindset to all the team.

Þ      Conducting reviews on quality data and set quality goals, standards and procedures for quality system and drive implementation to achieve KPI target, issuing Quality Alert notice.

Þ      Conducting production, Process, product and System Audit, quality investigations (Root cause analysis) corrective and preventive actions (ICAR&PAR) and providing technical factsto top management and the Quality committee on the performance and KPI result.

Þ      Driving initiatives for Organization Certification for Quality Standards. Identify Improvements actions, Improvement and driving initiatives.

Þ      Follow-up’s for all Product Performance parameter evaluations, SMT-Test functions, ICT-Test functions, product life test, Dynamic-Reliability test analysis, Climatic-environmental, regulatory-EMC, Safety & RoHS , Compliance Audits.

Þ      Liaise with other department to formulate the quality strategies and to resolve the potential issues and for design Experiments – DOE, Cost analysis, CLCA, supplier rating and improvement  etc.,

Quality Assurance Asst. Manager

S.P.S Intertech Co., Ltd.Thailand                                                        since Jan’10 –Dec’10                                                                                                                                              

99 Moo 2 Suvintawong Rd.,Chachoengsao -24000-Thailand           

Job Responsibilities

Þ      Develop and implement quality assurance methods, procedures, Gates for production process in various business units

Þ      Ensure Process Compliance in the projects

Þ      Ensuring the quality of the Product and application with defect outflow less then 2%

Þ      Supervise daily work of materials /product quality inspections

Þ      Analyze cause of defects and take corrective actions

Þ      Managing calibration of inspection tools, equipments-OEE Formulating, “Testing Process”, Requirements evaluation, creating test plans, Test specifications, Functional Test Developments, scheduling and budgetary control, maintaining the test Fixtures, equipments and equipment calibration for the Quality Assurance project activities.

Þ      Performing risk analysis, quality investigations and providing technical facts.

Þ      Follow up and ensure prompt conclusion of Supplier Corrective Action Report (SCAR) with suppliers for rejection of spare parts due to quality variations using BOM and order management policy concepts

Þ      Coordinating with other functions to set up quality standards.

Þ      Conducting critical failure analysis for finding defects and initiating defect prevention activities to improve overall efficiency and productivity and Yield improvement activities.

Þ      Performing risk analysis, quality investigations and providing technical facts.

Quality Assurance Senior Engineer.                                                                  Since Oct’04 –Dec’09

Cal-comp Electronics (Thailand) Public Co. Ltd, (Taiwan Based ODM & OEM -EMS Industry)

Job Responsibilities                                                                                

Þ      Maintaining customer relationships with skills in knowledge transferring to clients like HP-America, Europe & Asia Pacific, Thomson-USA and Seagate.

Þ      Mentored a team comprising of 4 Engineers, 6 Asst. Engineers and 5 Regulatory Test Engineers.

Þ      Trigger stop build/shipment whenever necessary and perform root cause failure analysis to correct actions with CLCA &Product Material Abnormal Notice-PMA

Þ      Conducting reviews and responding to customer comments on technical, quality, regulatory issue & publishing quality indices.

Þ      Follow-up’s for all Product Performance parameter evaluations,ICT-Test functions, System life test, SMT-Agilent 5DX, DRY-PRY, Cross-Section Etc., Dynamic-Reliability test analysis, Climatic–environmental, regulatory-EMC, Safety & RoHS , Compliance Audits.

Þ      Formulating “Testing Process”, Requirements evaluation, creating test plans, Test specifications, Functional Test Developments, scheduling and budgetary control, maintaining the test Fixtures, equipments and equipment calibration for the Quality Assurance project activities.

Þ      Creating documentation sets (Labels) for Fixtures to maintain all manufacturing and maintenance requirements including defined maintenance frequency and coverage.

Þ      Responsible for updating periodic reports, KPI’s, FPY-First Pass yieldRate, Data collection & analysis and presentations.

Þ      Follow up and ensure prompt conclusion of Supplier Corrective Action Report (SCAR) with suppliers for rejection of spare parts due to quality variations using BOM and order management policy concepts.

Þ      Performing risk analysis, quality investigations and providing technical facts.

Þ      (CPK) Critical Parameters monitoring, productivity and yield improvement activities.

Þ      Maintaining data for internal documentation for Project/Process changes.

Þ      Creating quality assurance documents to comply with technical and commercial requirements,

Þ      Maintain and manage Quality manuals,Certification authorizations, and organisation approvals.

Þ      Experienced in conducting internal & externalQuality Systems, ISO and Regulatory Audits.

A.      External: – (4years) More than 6 Labs and 8 suppliers groups for ISO, IEC, process compliances.

B.      Internal: – (4years) Regular Activity-Production, process, Clean Room Activities, ESD, Etc.

C.      As auditee: – faced several audits as auditee for ISO, IEC, Quality System, and process with clients.

Þ      Organizing training programs, seminars for subordinates to improve the performance and provide professional exposure to the team.

Major customers and product served: Hewlett-Packard –Printer’s (Electro-Mechanical), Seagate Hard Disc, WD-Hard Disc, and Thomson-SET-TOP-BOX.

Þ      Achievements:

o         Successfully implemented on-site Regulatory- EMC/EMI-Testing for our Customer allied with 3major EMC-Test labs in accordance to ISO/IEC 17025.

o         Implemented quality process control system, including on the spot Auto defect tracking & Corrective action system update. This reduced customer complains to about 60%.

Þ      Trainings:

o         Attended EMC-EMI workshop training at HP-Singapore.

o         5D-XRay machine operation training from INFACT Technologies Co., Ltd, Thailand.

Smart Scope machine operation and measurement technique training from Optical Gauging (S) Pte Ltd