IT SERVICE DESK

I am a dynamic customer service professional, experienced in both call center and onsite support.
Extensive knowledge and experience of Windows operating systems including Windows XP, 7 and 8.
Possessing excellent client facing skills, natural problem solving and analytical skills.
Fluent in spoken and written English (British Council) & Spanish.
Self-starter and ability to work with limited supervision and ability to work within a team.
Expert in MS Office 2007/2010 & MS Outlook and Lotus Notes.
Ability to communicate with users at all levels and inform them as to the most efficient use of information systems.